If you put the cartridge/magnet assembly correct and it’s still not working, there are very rare cases where maybe your magnet rubbed up against a rare metal and got demagnetized. Then the magnet and tank will not dock securely into the vaporizer. This will cause disruption of electric connection.
If you feel that when you put your cartridge in there for some reason the magnet isn’t connecting (usually you’ll hear it click and feel pull-down) if the magnet has lost its strength and you don’t feel it pull down just simply switch magnets to try if your first magnet get demagnetized
Malfunctioning Oil Vape Cartridge
Let’s say your magnet is working fine but you still are not getting the setup to work. You have to make sure that you fill up your cartridge. A lot of oil cartridges come prefilled and ready to vape from dispensaries or vape shop. If you’re using a refillable (empty) 510 thread vape cart, you need to fill it up with your precious oils or vape juice of choice. A lot of times it’s not the magnet or vaporizer unit’s fault it’s the vape cartridges fault. To rule it out, we suggest trying another 510 cartridge you may have lying around. Or take the cartridge that isn’t working on Phantom Squeeze Box and try it on another vape battery you may have.
If that cartridge turns out to not work on other batteries as well, then it seems like the Phantom
is fine and you just got another vape tank, or go back to your dispensary and see what they could do for you about getting that replaced.
The Phantom Vape Battery Malfunctioning
Let’s say all these things fail and you’re still not up and running:
- Fully charge the battery for two and a half hours using a USB wall adapter
- Unlock / Turn ON the unit
- You checked the magnet connector
- You’ve check the vape cartridge
And the unit is not turning on and you’re not getting the light on the battery after you have unlocked it then it seems like there could be a problem with the unit itself and you will have to contact HoneyStick support (call them at 888.420.8858)